Hansen Appliances - Hansen online, this company has no regard for its clients avoid at all costs

Luxembourg, Luxembourg 0 comments
Not resolved

Hansen online, this company has no regard for its clients avoid at all costs I would like to warn everyone about this company, they trade on AliExpress under the name of John Wilson: Consignee: feixingxing Street Address: Liu qiao industrial park,Tongzhou district,Nantong,Jiangsu,China City: Nantong Province: Jiangsu Country/Region: CN Zip: 226363 Local Number: 0513-86-13912267027 Mobile: 13912267027 This company realy take the buscuit, I ordered a sample solar panel controller back in January 2012 Todays date is the 29th March I am still waiting for this sample..............I contacted "John Wilson" because they had issued two tracking numbers neither of which were working.

I was informed that the package had gone via "Swiss post" and that they were more expensive but they were quicker at delivery !!!! Nothing arrived, and I again protested that the parcel must be lost as there was too much time between dispatch and todays date. The end of 45 days was aproaching so I opened a dispute hoping that "John Wilson" would either send me a replacement controller or cancel the order and refund. No none of that he has extended the delivery time by another month!!!

Where do people like this get off? I thought I was dealing with a reputable company and I was looking to buy a minimum of 500 units but it seems this company does not give a dam. My advice to anyone buying on AliExpress to avoid this company at all costs. I have written off the small amount of money involved but I do not like companies that don't give a dam or treat their client badly.

Just to clarify the company to avoid trades on AliExpress as: Hansen Online Store No.708580 John Wilson This company has no regard for its clients avoid at all costs.Glenn Lloyd

You May Also Like